Contact Us
📌 Before You Reach Out
Please check the following helpful links — your question may already be answered:
- 📦 Shipping Questions? Read our Shipping Policy for delivery times, processing, and more.
- 🔄 Need to return an item? View our Return Policy here.
- 📍 Wondering where your order is? Track your order here.
If you still need help after checking these, we're here for you! Scroll down to contact our support team.
💬 Live Chat Support (Messenger)
Have a quick question? Use our Live Chat feature for instant assistance.
- 🕒 Available: Monday – Friday, 9:00 AM – 5:00 PM
- 📍 Where: Click the chat icon at the bottom right of your screen to start a conversation.
👉 Important: Please include your order number for faster assistance. Our support agents will reply as quickly as possible during business hours.
📧 Customer Support Email
Prefer email? No problem!
- 📬 For general enquiries: info@zinnylastica.com
📌 Please include your order number and full name in the subject line to help us resolve your issue faster.
🏢 Mailing Address
You can reach us at our official mailing and registered address:
zinnylastica128 City Road
London, EC1V 2NX
United Kingdom
📌 Be sure to include your order number in any correspondence.
🤝 Business & Supplier Enquiries
We're always open to working with new partners who share our vision of quality and innovation. Whether you're a new business or an established supplier, we’d love to hear from you!
📩 For partnership or supplier enquiries: info@zinnylastica.com
📰 Press & Media Enquiries
For media collaborations, features, or press-related matters:
📧 Contact us at: info@zinnylastica.com